Return Policy

You may return any unopened item, within thirty (30) days of delivery for a full credit of the purchase price, minus shipping and handling charges (see "Returns" below), and a 20% restocking fee. You must notify us of your decision to return the item and await a return authorization email prior to returning the item.

Opened products can be returned only if the item is defective. In the event of a damaged, defective or incorrect item, please return to us following the procedures below (see "Packing and Sending Your Return"). You must notify us within forty-eight (48) hours of delivery explaining the problem and await a return authorization email. support@ anime-azing.com (NO SPACES). We will be more than happy to replace the item and/or correct the mistaken shipment at no cost to you. If the same item is not available, we will inform you of this and allow you to choose and item of same value, accept store credit for a future purchase, or request a refund.

Returns

If you paid by credit card and are not exchanging merchandise, we will automatically issue a refund to the credit card used on the original order.

Please note that we can only process returns and refunds for items purchased from Anime-azing.com.

Please allow at least 4-6 weeks for returns to be processed.

Packing and Sending your Return

To return an item, please indicate the reason for return on the packing slip, include the packing slip with the item you are returning, wrap the package securely and ship to the address below.

For all products, please ship your return via USPS Fourth Class Mail (preferred method) to:

Anime-azing
Attention: Returns Department
128 Belmont Ave.
Garfield, NJ 07026-2825

Please note: We will credit or refund shipping costs only if the return is a result of our error.